Subscription Refunds

1. 30-Day Money-Back Guarantee: If you are not completely satisfied with your subscription within the first 30 days, you can request a full refund. This applies only to first-time subscribers.

2. Annual Subscription Cancellation: If you cancel your annual subscription after the initial 30-day period, you will receive a prorated refund based on the remaining months of your subscription term.

3. Monthly Subscription Cancellation: Monthly subscriptions are non-refundable. However, you can cancel your subscription at any time, and you will not be charged for the subsequent month.

Cruise Reviews and User-Generated Content

1. 30-Day Money-Back Guarantee: If you are not completely satisfied with your subscription within the first 30 days, you can request a full refund. This applies only to first-time subscribers.

Refund Process

1. How to Request a Refund: To request a refund, please contact our customer support team at [email protected] with your order details and the reason for your refund request.

2. Processing Time: Refund requests are processed within 7-10 business days. Once approved, the refund will be issued to the original payment method used during the purchase.

Exceptions

1. Special Promotions and Discounts: Refunds for products purchased during special promotions or discounts will be calculated based on the promotional price.

2. Abuse of Refund Policy: We reserve the right to deny a refund if we suspect any abuse of our refund policy or fraudulent activity.